privacy.

Information you give us

The website collects your email address when you download the app, join the launch list or a waiting list, or contact support. An email address is required to download. We use it to send you the download link and to answer you. The form has a box for news, tips and offers. In the EU, the UK, the EEA and Switzerland it starts unticked; elsewhere it starts ticked and you can untick it before you send the form. We send news only when the box was ticked, and every one includes a way to unsubscribe.

With your email we keep which version you asked for, your country, whether you were on a phone or a computer, and the site or campaign link that brought you, so we can see which of our posts and ads lead to downloads.

The Mac installer is stored on GitHub, and your browser downloads it from GitHub directly, so GitHub receives your IP address and browser details for that download under its own privacy statement. We record each download (the version, and the email it was for) to see how many copies went out.

Support and the help assistant

When you contact support, from the website or the app, we keep what you send: your email, your message and, if you choose to include it, a diagnostic report with your Mac and app versions, which AI services are connected and recent error messages. The report never includes your AI keys, your licence key or your book's text, and the app shows it to you before it is sent. Questions you ask the help assistant on this website are answered by an AI model through our hosting provider and are not stored unless you send the conversation to support. We may use an AI tool to help draft replies; a person reviews them before they are sent.

Purchases

Purchases are handled by our payment provider, acting as merchant of record. It processes your payment details. We never see or store your card number.

When an order is paid, our payment provider tells us. We keep the order number, the product, the amount, your email and country, and the site or campaign link that led to the sale. When you click a buy button we pass a reference number and that campaign link to the payment provider so the sale can be matched to it, and your email if you gave it on the download form, to save you typing it again.

Downloads and website measurement

We count page views, the prices coming into view, and clicks on the download and buy buttons on our own server, to see which pages and links are useful. Each count records the page, the site or campaign link you came from, your country, and whether you are on a phone or a computer. We set no cookie for these counts. We do not store your IP address for them: it is turned into a code that changes every day, so a visit cannot be followed from one day to the next or tied to you.

We use no advertising trackers or outside analytics service.

Your books and settings

The Author Magic desktop app keeps your books and settings on your computer, and your AI keys in your Mac's Keychain. We do not receive or store your manuscript.

AI features

The app sends text to an AI service only when you use an AI feature, and only to the service you connected and chose for that job (for example Anthropic, OpenAI, Google or OpenRouter), using your own account and subject to that service's terms. Models you run on your own Mac, such as through Ollama or LM Studio, keep the text on your computer. Author Magic does not receive that text.

Licence activation

Activation sends your licence key and an anonymous device ID to our licensing provider so the app can confirm your licence.

Contact

Questions about privacy can be sent to support@authormagic.app.

Your Author Magic account

An account is optional. If you fill in Settings → Account in the app, or sign in on this site, we store your email address, the name and pen name you give, any links you add (your website, Amazon author page and social profiles), whether you have a licence, and your app version. If you have activated a licence key in the app, the app sends it when you save your account so we can show it there; we check it with our payment provider and keep only its reference and last characters, not the key. We use this to support you and to show you your own profile and support requests when you sign in.

Signing in is by a one-time link sent to your email; there is no password. Following the link confirms the address is yours.

Marketing email is opt-in. We only send news about updates, new features and offers if you tick the box, and only once your email is confirmed. We record when and where you agreed. You can untick it any time in the app or on your account page, or ask us at support@authormagic.app and we'll remove you. We never sell or share your details, and your book text is never part of your account.

To see, correct or delete your account, sign in at /account or write to support@authormagic.app.